Billing, self-service and monitoring for connectivity businesses.
ISPs, hotspot operators and connectivity providers.
Introduction
Internet providers earn on uptime and lose on manual billing. We build the portals, payment flows and monitoring that let providers sell access automatically and support customers at scale.
Challenges
What gets in the way in telecom & internet providers.
- 01
Manual billing
Selling vouchers by hand limits growth and leaks revenue.
- 02
Reliability
Customers leave when access drops or expires incorrectly.
- 03
Support load
Every “my internet stopped” call costs time a self-service portal could save.
What we build
Systems we design and build for telecom & internet providers.
01Captive portals with mobile money payment
02Package, voucher and subscription billing
03Customer self-service portals
04Router and access-point integration
05Usage and revenue dashboards
06Network monitoring and alerts
Built for Tanzanian rules
The laws and regulators we design around.
- 01
TCRA licensing
Billing, portals and network services are designed around the licence you hold under the Electronic and Postal Communications Act, from network facilities to application and content services.
Source: TCRA: Licensing Regulations, 2018 - 02
Online content rules
Captive portals, guest Wi-Fi and customer apps keep the records and notices the Online Content Regulations expect from service providers.
Source: TCRA: Online Content Regulations - 03
Customer identity and receipts
Subscriber records link to verified identity details, and every package or voucher sold produces a proper receipt.
Source: TRA: approved EFD and VFD suppliers - 04
Personal Data Protection Act, 2022
Customer data is collected with clear consent, stored securely, kept only as long as needed and reachable when a person asks to see or correct it. We help you prepare for registration with the Personal Data Protection Commission.
Source: DLA Piper: Data protection in Tanzania
A summary of how we design, not legal advice. Your lawyer or regulator has the final word.
Get started
Start with a conversation.
Tell us how your organisation works today. A person replies, then sends a written proposal with a fixed quotation.