Mobile platform
A waste collection service delivered through three connected apps
A customer app, a collector app with full-screen maps and a backend that coordinates requests, routes and payments.
The outcome
Pickups are requested, assigned and tracked in software instead of through phone calls.
The challenge
Collection requests, collector locations and payments were coordinated by phone, making pickups hard to schedule and impossible to track.
The solution
How we designed and engineered it.
- 01
Two apps, one system
Customers request and track pickups; collectors see jobs on a full-screen map with a draggable job sheet.
- 02
Built for the road
Apps refresh when brought back to the foreground and handle East Africa time consistently across devices and server.
- 03
Queue-driven backend
Background jobs handle notifications and assignments so the apps stay fast under load.
What we delivered
Everything that went live.
- 01Customer app with request tracking and payment options
- 02Collector app with live map and job sheet
- 03API, job queues and administration backend
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